IAP Internet Software Requirements


Required Software and Hardware Settings Your PC
Browser
MSIE 6.0+/Firefox 2.0+/Android 3.0+/Chrome/Safari

Supported Browser:

IAP's internet software has been developed for the Microsoft� Internet Explorer, Edge, Chrome, Firefox, Android 3.0, and Safari.

How to find out if you have the right version

  1. Launch Microsoft Internet Explorer.
  2. Select Help > About Internet Explorer. The version information window will display.
  3. Minimum Version: 6.0
  4. Click OK to exit the window.
  
Web Services
MSXML 4.0 (if using Microsoft Internet Explorer)

Supported XML Core Services:

Using the latest version of the MSXML Parser allows IAP's internet software to provide improved client-side functionality, which means less data to download over the long run. In addition, it is to your benefit to run the latest version to take advantage of the latest security and speed improvements.

To update click the link below and then follow the directions.

  1. Click here to begin download
  2. A security window may appear:
    • If it does appear, click 'Yes' button accept updates signed by Microsoft.
    • If the window does not appear, it means that you have already chosen to accept updates signed by Microsoft. The update will install automatically.
  3. The MSXML 4.0 parser will install.
  4. A window will appear stating that the install is complete. Click OK.
  5. Troubleshooting:
    • If attempting to login still reports an MSXML failure, first try removing any existing MSXML4.0 entry listed under the Windows Control Panel "Add or Remove Programs", and attempt to download again using the link above.
    • Should that not solve the problem, then try again after opening a Command Prompt and entering the following text:

      regsvr32 -u %windir%\system32\msxml4.dll

    • Should you still be unable to login, and you are using Internet Explorer 7, confirm that you see "Free Threaded DOM Document 4.0" under the Enabled list when you select "Manage Add-Ons" from Internet Explorer's Tools menu. If this item is disabled, then enable this item.

    Note: As an alternative, one may also instead download the latest MSXML4.0 (msxml.msi) from Microsoft.

  
Screen Resolution
800 x 600 (1024 x 768 or greater recommended)

Changing your screen resolution:

  1. Click the Windows� Start button and select Settings, then select Control Panel.
  2. Double-click Display
  3. Click the Settings tab. You'll see information about your computer's screen area.
  4. Move the screen area slider to adjust the screen resolution.
  5. Click OK to exit.
  
Color Depth
256 colors and above

Changing your screen color depth:

  1. Click the Windows� Start button and select Settings, then select Control Panel.
  2. Double-click Display
  3. Click the Settings tab. You'll see information about your computer's color depth.
  4. Select the color depth for the color drop down menu.
  5. Click OK to exit.
  

Script Engine Version:

Note:

Software will need to be updated on each computer that is not current.


Recommended Connection Speed

A connection speed of 24 kilobits/sec (3KB) or above is needed for IAP software to operate properly.

Optimizing modem connection speed:

  1. Click the Windows� Start button and select Help.
  2. In the Help Viewer click the Index tab.
  3. Enter Modems as the keyword to find.
  4. Select one of the subentries under modems.
  5. Click display to view the information.

Your PC's connection speed is currently: Calculating . . .


Other Recommended Hardware

Processor: Pentium� II 300 Mhz or better

Minimum Requirement:

Pentium 133 Mhz

Main Memory: 64 MB memory or better

Minimum Requirement:

  1. For Windows 98: 16 megabytes (MB) of random access memory (RAM)
  2. For Windows NT 4.0: 32 MB of RAM, and you must be running Service Pack 3 or later
  3. For Windows 2000: 64 MB of RAM
  4. For Windows Me: 32 MB of RAM

Hard Drive: 100 MB free Disk space

The actual diskspace required to run IAP internet software is less than 10MB. more...

How to find out if your computer complies

  1. Open My Computer, by double-clicking its icon on the desktop.
  2. Then click the disk you want to check.
  • The amount of free space also appears in the status bar at the bottom of the screen. If you cannot see the free space, drag the right side of the window to enlarge it.
  • If the status bar is not visible, click the View menu, and then click Status Bar.
  • If you have turned on Web content in folders, you can select the disk to display the free space on the left side of the folder window.
  • You can also view the free space and other disk properties by right-clicking the disk and then clicking Properties.

Monitor: Display set to 1024 x 768 or greater/High Color-16 bit or greater

Minimum Requirement:

14-inch monitor with display set to 800x600/256 colors. more...

How to find out if your computer complies

  1. Click the Windows� Start button and select Settings, then select Control Panel.
  2. Double-click Display
  3. Click the Settings tab. You'll see information about your computer's screen area and color depth.
  4. Click OK to exit.

Internet Access: Broadband internet connection (cable modem or DSL)*

Minimum Requirement:

To learn more about optimizing your connections data transfer speed:

  1. Click the Windows� Start button and select Help.
  2. In the Help Viewer click the Index tab.
  3. Enter Modems as the keyword to find.
  4. Select one of the subentries under modems.
  5. Click display to view the information.

 

* All Modem, DSL, cable or T1 connections must be configured by your local provider.